Privacy Policy

                            YANTAI LONGYU TRADE CO.,LTD Privacy Notice

At YANTAI LONGYU TRADE CO.,LTD ("we," "our," or "us"), we value the privacy of individuals who use our websites and related services (collectively, our "Services"). This Privacy Notice explains how we collect, use, and share the personal information of users of our Services ("users," "you," or "your"). By using our Services, you agree to the collection, use, disclosure, and processing of your information as described by this Privacy Notice.

Personal information is information that identifies or could be used to identify a specific person. Personal information does not include deidentified information (anonymized or pseudonymized) or aggregated information derived from personal information.

We may collect a variety of personal information and other information about you or your devices from various sources, as described below.

Information You Provide to Us

Registration Information. If you sign up for an account, register to use our Services, or sign up for emails or other updates, we may ask you for basic contact information, such as your name, email address, phone number, and/or mailing address. We may also collect certain demographic information when you register for our Services, including your age, gender, personal interests, income, and/or marital status.

Communications. If you contact us directly, we may collect additional information from you. For example, when you reach out to our customer support team, we may ask for your name, email address, mailing address, phone number, or other contact information so that we can verify your identity and communicate with you. We may also store the contents of any message or attachments that you send to us, as well as any information you submit through any of our forms or questionnaires.

Events. If you register for an event that we host, whether in-person or online, we may collect relevant information such as your name, address, title, company, phone number, or email address, as well as specific information relevant to the event for which you are registering.

User Content. We may allow you and other Users of our Services to share their own content with others. This may include posts, comments, reviews, or other User-generated content. Unless otherwise noted when creating such content, this information may be shared publicly through our Services.

Payment Information. If you make a purchase through our Services, we collect certain information from you, including your name, billing address, shipping address, payment information (such as credit card numbers or other payment details), email address, and phone number. We use third-party payment processors to handle transactions, and we do not store your full payment card details on our servers.

Information We Collect Automatically

When you use our Services, we may automatically collect information about your device and how you interact with our Services. This may include:

• Device information, such as your IP address, browser type, operating system, device identifiers, and time zone.
• Usage information, such as the pages you view, the links you click, the time spent on our Services, and referring/exit pages.
• Location information, derived from your IP address or other data.

We collect this information using technologies such as cookies, web beacons, and similar tracking tools. Cookies are small files stored on your device that help us improve our Services and your experience.

How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our Services, including processing orders, arranging shipping, and providing customer support.
• To communicate with you, including sending order confirmations, updates, newsletters, marketing materials, or responses to your inquiries (you can opt out of marketing communications at any time).
• To personalize your experience and deliver relevant content or advertisements.
• To detect, prevent, and address fraud, security issues, or technical problems.
• To comply with legal obligations, resolve disputes, and enforce our agreements.
• For analytics and research to understand how our Services are used.

How We Share Your Information

We may share your information in the following circumstances:

• With service providers who assist us in operating our Services, such as payment processors, shipping companies, email providers, analytics tools, and hosting services. These providers are contractually obligated to protect your information.
• With business partners for joint promotions or services (with your consent where required).
• In connection with a business transfer, such as a merger, acquisition, or sale of assets.
• To comply with legal requirements, such as responding to subpoenas or court orders.
• To protect our rights, safety, or property, or that of our users or others.

We do not sell your personal information to third parties for their marketing purposes.

Cookies and Tracking Technologies

Our Services use cookies and similar technologies to enhance functionality and analyze usage. You can manage cookie preferences through your browser settings, but disabling cookies may affect certain features of our Services.

Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.

Your Choices and Rights

You may have certain rights regarding your personal information, depending on your location (e.g., under GDPR, CCPA, or similar laws). These may include the right to access, correct, delete, or restrict the use of your data, or to object to processing. To exercise these rights, or to opt out of marketing, please contact us using the details below.

International Transfers

Your information may be transferred to and processed in countries other than your own, including China and the United States, where data protection laws may differ.

Children's Privacy

Our Services are not intended for children under 13 (or the applicable age in your jurisdiction). We do not knowingly collect personal information from children without parental consent.

Changes to This Privacy Notice

We may update this Privacy Notice from time to time. We will notify you of material changes by posting the updated notice on our website or through other communications.

Contact Us

If you have questions about this Privacy Notice or our privacy practices, please contact us at:

YANTAI LONGYU TRADE CO.,LTD 

Head office Add: No.803, 157# Nanda Str. Yantai, Shandong, China . Post code:264002

Mobile: 008618853597199 Email: sales@longtexknittingneedles.com